Refund & Return Policy

Refund & Return Policy

Mozingolf wants customers to receive the items they ordered in the expected condition. Return and refund requests are reviewed according to the product, circumstances, applicable law, and any return terms disclosed at purchase.

Requesting help

Before sending anything back, contact us through our Contact page with the order number, item details, reason for your request and photos when the item is damaged or incorrect. We will explain any applicable return instructions.

Damaged, defective or incorrect items

If an item arrives damaged, defective or different from what you ordered, notify us as soon as practical and provide clear photos of the product and packaging. We will review the issue and explain appropriate remedies, which may include replacement, return or refund as required by applicable law.

Made-to-order and personalized products

Some golf apparel may be made to order or personalized. Such products may not qualify for change-of-mind returns where legally permitted and clearly disclosed before purchase. This does not limit rights relating to defective or misdescribed items.

Size and preference

Check sizing information carefully before ordering. Please contact us if an item does not fit; available options depend on the listing terms and consumer protection rules that apply to your purchase.

Return shipping

Do not return goods without first receiving instructions. Whether return shipping is covered depends on the reason for return, applicable law and the terms communicated for the order.

Refund processing

Approved refunds are generally issued to the original payment method when possible. The time needed for a credit to appear depends on the payment provider.

Statutory rights

Nothing in this policy excludes or restricts consumer rights that cannot lawfully be excluded in your jurisdiction.